Question 1

What exactly is Found The Tea?

Accepted Answer

We hunt down the drinks you had once, loved immediately, and then somehow never saw again. You know the ones.

Question 2

Do you only sell tea?

Accepted Answer

Nope. The name stuck. The mission is bigger. If it’s delicious, hard to find, and people are searching for it like it owes them money, we’re interested.

Question 3

Are your products authentic?

Accepted Answer

Yes. We sell authentic products sourced through suppliers and distributors. No knockoffs. No “inspired by.” You waited long enough for the real thing.

Question 4

Why is this stuff so hard to find?

Accepted Answer

Excellent question. Different distribution networks, limited U.S. availability, imports, regional products...the boring answer varies. The important answer: we found it.

Question 5

I had a drink in Italy/on a cruise/on vacation and can't remember what it was. Can you find it?

Accepted Answer

This is basically our bat signal. Send us whatever you remember; where you had it, what it tasted like, what the bottle looked like, even a terrible vacation photo. We'll see what we can find.

Question 6

Can I request a drink you don't carry?

Accepted Answer

PLEASE DO. Seriously. If enough people are hunting for the same thing, we want to know about it.

Question 7

Can I return something if I don’t like it?

Accepted Answer

It’s food, silly. For health and safety reasons, food and beverage purchases are final sale. If your order arrives damaged, leaking, incorrect, or otherwise unusable, contact us and we’ll help.

You have questions. We found answers.