Terms & Conditions
Last Updated: September 22, 2026
Welcome to Found The Tea. These Terms & Conditions govern your use of foundthetea.com and any purchases made through our website. By accessing our website or placing an order, you agree to these Terms & Conditions.
ABOUT FOUND THE TEA
Found The Tea is an online retailer specializing in hard-to-find beverages, including imported and specialty drinks. Products offered on our website may be manufactured by third-party brands and sourced through distributors, wholesalers, importers, or other suppliers.
Unless expressly stated otherwise, Found The Tea is an independent retailer and is not affiliated with, endorsed by, or sponsored by the manufacturers or brands whose products we sell.
PRODUCT AVAILABILITY
All products are subject to availability. Because many of the beverages we offer are imported, specialty, seasonal, or difficult to source, availability may change without notice.
Displaying a product on our website does not guarantee that it is currently available for purchase. We reserve the right to limit quantities, discontinue products, or cancel an order if a product becomes unavailable.
PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, photographs, ingredients, sizes, packaging information, and other product details. However, manufacturers may change packaging, formulations, labeling, ingredients, or product appearance without notice.
Product images are for reference and actual packaging may vary.
Customers with allergies, dietary restrictions, or other ingredient concerns should review the product's physical label and manufacturer information before consuming a product.
PRICING AND PAYMENT
Prices are displayed in U.S. dollars unless otherwise stated and are subject to change without notice.
Applicable taxes, shipping charges, and other fees will be shown during checkout before an order is submitted.
Submission of an order does not guarantee acceptance. We reserve the right to refuse or cancel an order due to product availability, pricing errors, suspected fraud, payment issues, or other circumstances that prevent us from fulfilling the order.
If payment has already been collected for an order we cancel, the applicable amount will be refunded.
SHIPPING
Shipping times and delivery estimates are estimates only and are not guaranteed unless explicitly stated.
Found The Tea is not responsible for delays caused by carriers, weather, incorrect or incomplete delivery information provided by the customer, or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Additional information regarding shipping is available in our Shipping Policy.
RETURNS AND REFUNDS
Because we sell consumable food and beverage products, we generally do not accept returns or exchanges.
If an order arrives damaged, incorrect, or otherwise has a fulfillment issue, please contact us promptly so we can review the situation.
Additional terms regarding refunds, damaged products, and order issues are available in our Refund Policy.
THIRD-PARTY PRODUCTS AND BRANDS
Brand names, trademarks, product names, logos, and other intellectual property appearing on products offered through Found The Tea belong to their respective owners.
Their appearance on our website does not imply an affiliation, sponsorship, or endorsement unless specifically stated.
WEBSITE CONTENT
The Found The Tea name, branding, original graphics, website design, written content, photographs owned by Found The Tea, and other original materials may not be copied, reproduced, distributed, or commercially used without permission.
Third-party trademarks, product photography, and other third-party intellectual property remain the property of their respective owners.
ACCEPTABLE USE
You may not use this website for unlawful or fraudulent purposes, interfere with the operation or security of the website, attempt unauthorized access to any portion of the website, or use automated systems to improperly collect information from the site.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, Found The Tea will not be liable for indirect, incidental, special, or consequential damages resulting from your use of the website or products purchased through it.
Nothing in these Terms & Conditions is intended to limit rights or remedies that cannot legally be limited under applicable law.
PRIVACY
Your use of this website is also subject to our Privacy Policy, which describes how information may be collected, used, and handled.
CHANGES TO THESE TERMS
We may update these Terms & Conditions periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
GOVERNING LAW
These Terms & Conditions are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except where applicable law requires otherwise.
CONTACT US
Questions about these Terms & Conditions can be submitted through the contact information provided on foundthetea.com.